Effective Date: [March 27, 2026]
Company Name: Godby Insurance Agency

1. Information We Collect

We may collect personal information including:

  • Name, phone number, email address, and mailing address

  • Insurance policy details and related information

  • Communication preferences

  • Interactions with messages (such as replies or link clicks)

2. Use of Messaging Services

We may use SMS, MMS, email, or other communication platforms to:

  • Send appointment reminders and confirmations

  • Provide policy updates, billing alerts, and service notifications

  • Respond to customer service inquiries

  • Send promotional or marketing messages (only with your consent)

By opting in, you agree to receive automated communications.
Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP or request help by replying HELP.

3. How We Use Your Information

We use your information to:

  • Provide insurance services and customer support

  • Improve communication and customer experience

  • Comply with legal and regulatory requirements

4. Mobile Data Privacy Statement (Required)

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging opt-in data and consent, which will not be shared with any third parties.

5. Data Sharing and Third Parties

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

We may share information with trusted service providers (such as CRM systems or messaging platforms like Lightspeed) strictly to operate our business. These providers are required to maintain confidentiality and security.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.

7. Your Rights

You have the right to:

  • Access or update your personal information

  • Withdraw consent for communications at any time

  • Request deletion of your data (subject to legal requirements)

8. Cookies & Tracking

We may use cookies and analytics tools (e.g., Google Analytics) to improve website performance and user experience.

9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from them.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

11. Contact Us

For questions, contact us at:
📧 [CSRGIA@outlook.com]
📞 [682.303.2514]